DRAFT

DRAFT

 

 

Executive Summary

 

                                                                                                                     

Overview

 

The Franklin/Hampshire Adult Education Community Planning initiative began officially in May of 2001 as three agencies with a long history of collaboration, (The Literacy Project (TLP), The International Language Institute (ILI), and the Center for New Americans (CNA)), gathered to assess the needs and assets of the adult learners in their service delivery area.  Blessed by relationships with agencies cultivated over many years of community coalition-building, in October, 2001 a community planning partnership was formed comprised of representatives from the two county's school systems, social service, poverty and government agencies, and correctional facilities. The Franklin/Hampshire Adult Education Planning Partnership has met three times over a two-year period, guiding the direction of the assessment, helping to name populations in need, choosing areas of investigation and eventually identifying gaps in the data collected in the initial assessment.

 

Included in this larger assessment are two separate CP initiatives which are currently being carried out in the town of Ware in Hampshire County, and in the North Quabbin - a region of Franklin County (see reports attached).

 

Community Needs

 

Communities of Focus

 

The community of focus for this assessment is actually two counties in Western Massachusetts, Franklin and Hampshire.  Modeling the geographical boundaries of our Regional Employment Board (REB), Franklin/Hampshire is treated in this assessment as one region. Many agencies in the community partnership serve both counties, including the Community Planning "Coordinating Team (CT)" comprised of ILI, CNA, and TLP.  [1]

 

This assessment highlights six towns having either CNA, TLP or ILI sites. These towns are Northampton, Amherst and Ware in Hampshire County, and Montague, Greenfield and Orange in Franklin County. The town of Northampton is home to an ILI, a TLP and a CNA site. A seventh town, Athol is in Worchester County and is included in the larger assessment because many Athol residents are part of the North Quabbin TLP site.

 

Who lives in the community?

 

Intersected by the Connecticut River, the F/H region is predominantly rural. The total population of both counties according to the 2000 Census was approximately 223,786, about 3.8% of the state’s population. This is a region rich in institutions of higher education and rural farmland. Amidst scholars and students, foreign and domestic, mingle farm families, a strong working class and others who are underemployed. There are adults and out-of-school youth in both our rural and urban areas challenged by low literacy, low English proficiency, poverty and homelessness. Wanting to live independent and fruitful lives, the people in our region have not only inner resources, but also their families and friends for support supplemented by a powerful network of agencies and institutions working in integrative ways to meet unmet needs.

 

Three of the seven towns highlighted in the assessment, Greenfield, Amherst and Northampton have small, ethnically rich populations of Chinese, Cambodian, Hispanic, Tibetan residents.  Greenfield has Moldavian, Russian, and Ukrainian communities and Amherst has residents from the Indian sub-continent.

 

What are the ABE-related needs?

 

Language

 

In the six towns in Franklin and Hampshire Counties where the main populations of learners reside, a total of 4,023 individuals told the census takers that they speak English "less than very well".  In 2002, the ESOL sites of the Center for New Americans and the International Language Institute served approximately 400 learners.  Due to the fact that there is much more demand than supply, waiting lists for ILI and CNA are currently between 40 days and four months. There are people who can stay on waiting lists until there is an opening to get into one of the free ESOL classes for immigrants and refugees, however, our primary data indicates that it is only those who are the most tenacious who eventually get into the classes. This leaves a huge gap in services for the hundreds, if not thousands of LEP adults living in our region who, due to insurmountable life challenges, cannot stay on a waiting list for several months nor afford to pay for tuition-based English classes.

 

Credential or need for skills despite credential

 

Many students in ESOL classes have come from their home countries with a variety of certificates, licenses, and degrees that are unusable due to their limited English proficiency.  Doctors are making pizza, engineers are working on construction crews, and nurses are doing personal care. It is the need for re-credentialing in this country that makes people willing to spend months on waiting lists, and keep up near perfect attendance in ESOL classes.

 

Intergenerational literacy issues

 

In late 2002, the Amherst Even Start program closed after 5 years of providing family literacy services, including ESOL to parents and children in Amherst, Pelham and Belchertown.  6,844 Amherst residents told the 2000 Census takers that they speak a language other than English and of those, 2,075 said they don't speak English very well.  With these figures relatively unchanged in 2003, a large gap in family literacy services now exists in Amherst.  Similar figures among the Puerto Rican community in Northampton, have justified a new Even Start program in that community.  Opened within the past few months, there will be a native language literacy class taught at Casa Latina as an offering in the program. 

 

The town of Greenfield has 520 adults with less than a ninth grade education and 14% of its population is without a high school diploma. Primary and secondary data have indicated that the new Greenfield Even Start program will be a much-needed service.  Orange/Athol have 20 parents enrolled in their Even Start program. Both towns have 20% of their adults without high school diplomas and Athol has 6% of its adults with less than a ninth grade education.  The town of Ware has 6.1% of its population over 25 with less than a ninth grade education, and 19.5 of its adults without a high school diploma. Ware has no Even Start program and it teen birth rate is 9.2% compared to the state rate of 6.6%.

 

At risk

 

 One of our stakeholders in the partnership told us that his agency called Service Net serves 1000 homeless people between Franklin and Hampshire Counties and Athol. "They are deficient in skills and lacking physical and mental health", he said.  The six Literacy Project sites in Ware, Orange/Athol, Northampton, Amherst, Montague and Greenfield are showing a marked increase in the number of homeless, especially youth in their classes. Also, both youth and adults on parole and probation now comprise more than half of the ABE population in three of The Literacy Project sites, and 10 to 25% of the other two. These are figures representing those attending classes. Often youth and adults with the lowest basic skills have challenges too great to attend a formal GED class. ABE programs are trying to meet these challenges through pre-GED and life skill classes, difficult to staff with dwindling financial resources.

 

Special Needs

 

The Stavros Independent Living Center serves more than a 1000 people a year with different disabilities. A key informant interview with their Director of Independent Living Services made us aware of a recent survey conducted by their agency in the career centers in the area. The survey revealed that although most of the centers are physically accessible to their constituents, once in the center many have challenges using the computers due to a lack of software designed specifically for the blind or partially blind or those having no use of their arms or limited upper mobility.

 

Interestingly, when adult educational services were mentioned during key informant interviews with both the Independent Living Director for the physically disabled and the Director of Tri-County Youth programs for the emotionally disturbed, they both said it was the personal care staff who serve their constituents who would benefit the most from adult education programs.

 

The unique needs of the female adult learner are often tied to issue of abuse. The Women's Research Project has delved into the lives of 105 Franklin County women who have recently experienced a major stressful event within the past 6 months - including having been in jail, been homeless, lost custody of their children, or have had serious money problems.  Ninety percent of these women had been abused as children or within 6 months of participation in the research. The study showed that within 3 months of receiving care and support, 14.8% of the women were taking computer classes and 16.1% were participating in some form of training within the support facilities they were attending. 26.7% of the women in the study were without a high school diploma. [2]

 

 

 

Mapping

 

Our two counties have something we call "hilltowns".  Located in the foothills of the Berkshire Mountains, the term refers to the beautiful hills visible from all parts of our region.  The term also refers to a geographically isolated area, cut off from major population hubs by limited or no bus service and few local services. No ESOL or ABE programs are available except in the southern hilltown of Huntington whose adult learning center, funded through a Community Development Block Grant serves adults and young adults in that area. 

 

Most of our current students live in areas of the cities or towns accessible by bus routes or own their own car. Transportation seems to be a problem for only a small percentage of those surveyed. Those with problems are usually students who must travel from the hilltowns or in the case of ESOL classes, from towns outside the county. The reason there are so few hilltown adults in ESOL and ABE classes is often due to transportation issues.

 

Changes since the 1990 Census

 

·         Only two of the seven towns in our study have shown a population increase since 1990, Orange (2.82%) and Montague (2.08%). The planning area has shown a 3.08% increase compared to a 5.53% increase in the population of Massachusetts.

·         The rate of those living in poverty has increased slightly in the two counties over the ten years, but the self-sufficiency measure indicates a marked increase in those unable to make ends meet without public assistance.  The town of Greenfield, for example, had a household poverty rate of 12% in 1990, and now 38% of households have incomes below $25,000.

·          The unemployment rate has decreased for the planning areas by 5% between third quarter 1991 and third quarter 2001 varying only +.01% from the state's reduction over the same time period.

·         The percentage of adults over 25 without a high school diploma in Hampshire County has been reduced by 6.4% since 1990 and by 5.6% for Franklin-still higher than the state rate of 15.2% which also dropped 4.8 percentage points since 1990. These drops may be due to the success of adult education in our region and in the state.  There are still 15,773 adults over 25 without a high school diploma in the Franklin/Hampshire adult education region.

 

 

 

Special Challenges 

 

The economic downturn in Massachusetts and across the country has affected all residents, but the burden falls especially hard on those with low incomes and little chance of advancement without hundreds of hours of training and education.  Our Thanksgiving Hunger Study for the Western Massachusetts Food bank revealed that where the Food Bank used to serve the sick and the unemployed, it now increasingly serves those who are employed, but unable to make ends meet.

 

·                     Some towns in Hampshire County are included among the most expensive housing markets in the state - only Boston, Martha's Vineyard and Nantucket are higher.

·                     Many of our adult learners must choose between school and job - a terribly difficult decision

·                     The two-year time limit for welfare benefits has adversely affected single women with school-aged children, making it nearly impossible to stay in school long enough to earn them the credentials for self-sufficiency - a cruel Catch-22.

·                      

·                     One of our major employers, the University of Massachusetts has laid off or asked for early retirement from 500 employees, staff and faculty in 2002.

·                     Concern within our CP partnership about the reintegration of our two counties' ex-offenders arose simultaneously with a special report released with alarming data about the almost complete lack of supervision in Massachusetts of newly released criminals. According to SMARTT data, in the Hampshire County Correctional Facility, the number of 16-18 year old inmates have more than doubled between 2001 and 2002.

·                     90% of all inmates in F/H Correctional Facilities have addiction and family problems.

 

Community Assets

 

Local Institutions

 

 ABE/ESOL Family Literacy Programs: There are currently three major providers of adult education programs in our two counties that serve approximately 400 students yearly. Existing ESOL programs including the International Language Institute and the Center for New Americans cannot meet the high demand for ESOL services. Waiting lists for both agencies are now approximately 40 days to 4 months.

 

Three Even Start programs (two brand new), one in Greenfield and one in Northampton and an older one in Orange/Athol serve, or will serve approximately 60 parents and children ages 0-3 onsite in early childhood rooms or will place them in early childhood programs in the area.

 

Service Providers

 

Hampshire and Franklin counties are rich with social service agencies (a full list can be found in the appendix).  Some of the most comprehensive programming comes from the regions two poverty agencies, The Hampshire County Action Commission (HCAC) and the Franklin Community Action Corporation (FCAC).  Many referrals to ABE and ESOL programs come from these two agencies and from housing authorities, DTA, churches, community centers, correctional facilities, homeless shelters, the courts, juvenile detention, libraries, the UMass employees assistance program, employers, Department of Youth Services, Department of Mental Health, and the regional employment board.  Students are referred to colleges, libraries, career centers, housing authorities, substance abuse programs, counseling, teen services, employers, career centers, and Even Start. There are also referrals among our CP Coordinating Team.

 

 

Employment Opportunities

 

The Franklin/Hampshire region is part of the CAP region of New England according to the Center for Labor Market Studies at Northeastern University. The CAP region includes Massachusetts and Connecticut. Their study of our population, labor force, wage and salary employment developments in June, 2002 praised our region's strong employment growth and suggested it was tied to our ability to maintain and even expand our manufacturing base while adding larger numbers of service sector jobs. From 1991 to 2000 our business services industry tripled, adding 2100 new jobs, accounting for more than one in five new jobs in the Franklin/Hampshire region.  The unemployment rate according to DETMA figures has gone from 2.7% in 2001 (3rd quarter averages) to 3.5% in 2002 - only a .08% increase.

 

Although our region may have an increase in service sector jobs they are reserved mostly for those with a Bachelor's degree or better.  The lower-paying service sector job, which many of the ABE/ESOL students hold, are not able to meet the requirements in the two counties for self-sufficiency. Low English Proficiency and the lack of a GED or high school diploma usually mean employment in the private household services dominated by low-end service occupations.

 

The major employers of ABE/ESOL/Family Literacy students in our region are restaurants, supermarkets, nursing homes and hotels. There are also factories such as Yankee Candle, and the Cain Pickle Factory (very few of our students work in these manufacturing establishments). 

 

While working on their GED, students are taken on field trips to the career centers to help them do job searches.  They learn how to do an interview, what jobs to look for with their skills and how to identify specialized training opportunities.

 

Existing Partnerships

 

The Franklin and Hampshire County region has a strong network of human service providers that offer critically needed services to area residents. These partnerships are described in detail in the assets section of the report and in the appendix.  Key among these is the two main service provider coalitions - The Franklin County Resource Network and the Council of Social Agencies (COSA) in Hampshire County.  The Regional Employment Board is also a major linking agency between the two counties.  Referral and information systems are developing locally that could have a profound affect on how all programs coalesce around the families and individuals they serve.  BATON, SPIFFY and the Youth Mapping Project are just two recent examples of initiatives in our region.

 

Housing Services: The Greenfield Housing Authority has played an important role in the community planning effort.  It's Coordinator has acted as a resource for one of our focus groups, organizing it, getting the people there, and helping to form the questions for the survey, following up when needed. Housing services in both our counties are key links knowledge about our potential learners, where they live, what their needs are and how they gather in neighborhoods.

 

Schools:  Increasingly the relationship between ABE/ESOL programs and the high schools is becoming crucial.  The Ware TLP site has an excellent relationship with the guidance department at Ware High School and should be looked on as a model for others.

 

Implications and Conclusions for ABE/ESOL Community Planning

 

Summary of Findings

 

Primary Data

 

Out-of-school youth -Our study has shown that reaching increasing numbers of out-of-school youth population, especially in Franklin County is becoming a major area of concern for ABE service providers.  A large portion of ABE learner populations are ages 16-24 and have had some connection with the courts and are either on parole or probation. There is an increase in homeless youth in ABE programs and some suffer with behavioral and life skill issues There is no consensus among providers the best way to serve them in adult education classes. Some of the youth express no desire to be in a structured classroom and yet are disgruntled with their inability to move beyond entry-level jobs. In many cases they lack the basic skills necessary to even function in a structured classroom.  Unless provisions are made for their unique situations, it is highly unlikely they will be able to meet even their most basic needs. This explains the sharp increase in both counties of homeless youth, and with youth involved with the courts.

 

ESOL -There are several new immigrant populations in both counties, including new arrivals from Puerto Rico, Cape Verde, Russia, the Ukraine, Moldavia, El Salvador and Pakistan.  Focus groups with some of these groups and other under-served parts of the adult learner population revealed that the waiting lists for most ESOL programs are especially problematic, particularly for those with other major life stressors.   Level of education from the home country, and the ability to meet  basic needs such as housing, food, transportation, childcare and job seem to be a key factors in their ability to persevere while on a waiting list.  The waiting lists for free ESOL classes in our region is 40 days and there are 148 on waiting list currently with an average of 20-30 people waiting for each class offering.  Only Greenfield currently has no waiting list.

 

Other Under-served Populations- Through focus groups, key informant interviews and perusal of others' data, our study brought us into closer contact with the members of our community who are homeless, disabled, emotionally challenged, with women in crisis, and those living in the isolated parts of our region, specifically the hilltowns. There is still much more we need to know. Our study requires more research. We found that the disabled require more attention to their needs in the career centers, that the hilltown adult education programs would benefit from more coordinated efforts and better transportation, and that we can follow the lead of the Ware Adult Education Center in discovering how to better reach out to women who have been in crisis.

 

Transitioning to Work and College-The economic profile of the two counties reveal a marked increase in service jobs, many low-paying, and for those that pay a living wage, a strong need for a more educated workforce.  Our ABE/ESOL providers and the learners themselves indicate that multiple factors, many of them related to the stress of trying to make ends meet, and including poor working conditions at current jobs, a lack of affordable housing and childcare, difficulty with transportation, addiction to substance, parole requirements, domestic violence, and low self-esteem - all contribute to low attendance or the ability to remain in ABE classes or on long ESOL waiting lists. All of these barriers are tied to systemic causes and may mean building better relationships with employers, better referral and collaboration, and a better understanding of the stressors that make success in this system attainable.

 

For youth completing their GED or finishing high school and lacking certain skills for college attainment, there is a need to fill the gap left by the elimination of the Step Up program.

 

Corrections Reintegration - The correctional facilities in the two counties are working toward funding educational reintegration counselor positions.  It is obvious that many inmates are released without having completed their GEDs, and that unless a judge mandates it, the chances of their prioritizing education is unlikely.  There is a need for case coordination and ongoing follow-up for these parolees and for those on probation as well.

 

                   Demographics

 

·         15,773 adults over 25 are without a high school diploma in the Franklin/Hampshire adult education region.

 

·         3623 low English Proficiency adults in our Adult Education Planning area are without services or on waiting lists.

 

·         Amherst has the fastest growing Asian population in Western Massachusetts

 

·         Hispanics make up 3.4% of Hampshire County's population. The largest sub-group is of Puerto Rican ancestry comprise 55% of the Hispanic/Latino population.

 

·         Franklin County has seen a recent wave of immigrants from the former Soviet Union and has brought about 400 new residents to the greater Greenfield area.  They speak Russian, Romanian, and Moldovan, This demographic shift is invisible in census figures on race, as well as on the street because the census requires that they refer to themselves as white.

 

·         The 2000 Census showed 2,914 families in Franklin and Hampshire counties living in poverty (6.5% of the Franklin County population and 5.1% of the Hampshire County population).

 

·         According to 2000 census data, in 1999, 32.9% of families with female-headed households with children under the age of 5 were determined to be living in poverty in Ware.  For Hampshire County as a whole, that figure is 42.9% and for Franklin County the figure is 43.5%.  Although Hampshire is doing better than the state in this regard, an estimated 4,500 children in Hampshire County are living in poverty.

 

·         According to the Self-Sufficiency Standard created by WOW, an estimated 26% of all households (12,945) in Hampshire county don't make enough money to cover housing and living costs.

 

·         The unemployment rate for Franklin and Hampshire counties combined, according to DETMA figures has gone from 2.7% in 2001 (3rd quarter averages) to 3.5% in 2002 - a .08% increase. Each county on its own has a lower unemployment rate than the state.

 

·         While the number of children under 5 is declining in Hampshire and Franklin counties, there are still almost 9,117 children who may need services.

 

·         An average of 2.08% of our adult education planning region's school population dropped out in the 9th grade in the 2000/2001 school year.

 

·         MCAS scores in our region have generally risen between 2001 and 2002.  Innovative remediation may be the cause.

 

·         Forty percent and 45% of households who use Food Bank- affiliated programs have to regularly choose between paying for food and paying for other basic needs, including rent/mortgage, heat, and other utilities.

 

·         Only Ware in Hampshire County had teen birth rates above the state's and teen birth rates have been reduced in our planning area, overall.

 

·         The geographic coverage of public transportation in Hampshire County is relatively sparse and regular bus routes reach only 8 of its 20 communities.  Of the three public transit authorities that serve Franklin County, many of the existing fixed transit routes were established in the 1970s, and have not been significantly changed since that time.

 

Target Populations in need of services

 

Youth and adult populations need educational services in order to maintain basic literacy skills and life skills.  Other target populations in need include:

 

·                     Adults with developmental and cognitive disabilities

·                     Out-of-School and Youth-at-risk ages 16-18