DRAFT

DRAFT

VI. Assets

 

A. Introduction

 

What is a community asset? 

 

We could simply list here all of the institutions and organizations that are available to our adult learners however, it would not capture the essence of how support actually unfolds within a given community of adult learners. 

 

In order to have the time and energy necessary to pursue their goals, both ESOL and ABE students in our community told us that they must be able to rely on responsive, consistent and sustained supports rather than having to constantly focus on survival and meeting basic needs. The Changes Project Report concluded the following from their interviews with 652 adult learners in our region. They said that the learners need:

 

·                     Practical supports, including affordable food, clothing and housing; health care; childcare; and transportation.

·                     Practical supports also include access to information, including specifics about rights as a worker, welfare recipient, or newcomer to the U.S.; and information about how to enroll and do well in school, as well as other academic, career and job guidance.

·                     Inner resources, including hopes, dreams, motivation, focus, determination, knowledge and ability and spiritual faith

·                     Personal supports, including emotional and practical support; advocacy for individuals and programs; and the respect of peers, social workers, teachers, family members, and community

·                     Institutional supports, including responsive institutions (schools, training programs, and workplaces); responsive state and national policies; and regulations that accommodate the needs and circumstances of individuals.

 

The supports cited above become more complex when explored within the context of an individual's life. It is not enough, for example, that daycare is available; it must fit with a mother's schedule and it must meet her criteria for quality. Nor is transportation useful just because it is available; it must fit a learner's schedule and go where the learner needs to go.

 

            Relationships as assets

 

In our assessment we see the relationships individuals have with one another and within their communities as an asset. In talking about community in the Changes Project Report, people used terms such as "working together; " "people of different backgrounds teaching each other;" "a thousand million hands reaching out to help;" "respecting our elders, teachers, neighbors, family members and friends." Many participants interviewed by the Changes Project said that one of their goals for getting an education was the ability to "give something back" to their communities.

 

Some adult learners find that school becomes a meaningful place to build new relationships. The director of the Ware Adult Learning Center describes it in this way...

 

Its amazing how ingenious they are - their resiliency, their drive and motivation.  They depend on each other. I have seen people who have started classes with us with few social skills, or had restraining orders against each other, or family arguments - before you know it they are working on schoolwork together at home or giving each other rides or taking  care of each other's children. One of the assets for the adult learner is the classroom itself - it helps to create community - often the only healthy social network they have - for just a few hours a week.

 

Support as a continuum

 

According to learners in the Center for New Americans and the International Language Institute the kinds of support they need changes over time.  They used the term "step by step" to describe the importance of beginning with simple tasks and eventually moving out into the community and then perhaps toward a job interview or citizenship. [1]

 

Executive Director of the Center for New Americans concurred that learning for a person with Low English Proficiency is a continuum that could lead to citizenship:

 

The first step is learning the language, then integration into the community (becoming comfortable, getting involved with their kid's schooling), and then the actual citizenship. We would like to help people all the way through. The final 2 pieces, getting them integrated into their community, and then the citizenship, well there is not much funding available. It is part of our mission and so we do it.  We would like to see more public financial support for that.

 

He added:

 

The last need is employment assistance and I am not sure that the career centers or the career systems generally are set up to be limited-English friendly.  I would like for us to be able to provide some kind of low-level employment assistance -interview practice.  It isn't enough to give them the number of the career centers.  At what point can we provide some kind of service and then pass them on to the centers.  Those taking computer classes at community colleges or career centers have found the experience frustrating because of the pace of the teaching and the vocabulary and the atmosphere generally. So, we have begun our own computer classes, they are warm and friendly, taught by immigrants and then we see this as a stepping stones to more advanced computer classes. 

 

What we hope we have created here for the reader is a more heartfelt/integrative view of what a community asset can mean in the life of an adult and young adult learner.  We ask that you keep this view in mind as you perhaps skim over this very long list of assets below and in the appendix.

 

B. Institutions and Service Providers Available in Our Adult Education Planning Region for ABE learners and the community at large

 

There is a comprehensive list of these institutions and service providers in the appendix compiled by type of institution or type of service offered.

 

C. ABE/ESOL/Family Literacy related services.

 

There is a matrix showing class schedules and types of classes for all DOE-funded programs in the appendix. There is also a list of non-DOE funded programs in the appendix and some descriptions below.

 

The Coordinating Team Organizations

 

                                    The Literacy Project

The Literacy Project provides services to adult learners, ranging in age from 16 to 80 plus within a 1,100-square-mile rural region of Western Massachusetts. The Literacy Project is a singular resource in this region of the state. It is the only organization providing free adult education and literacy services designed to address the total needs of the learner. It is the only adult education program that integrates health education, leadership development, and peer tutoring. It is unique in employing full-time teachers who offer a rich range of education opportunities in indigenous community locations. Through learning centers in Orange, Turners Falls, Greenfield, Northampton, Amherst, and Ware, TLP offers classes in reading, writing, math, GED preparation, computers, creative writing, science, and social studies. During the past five years, the number of community members receiving TLP services has doubled.

                             The Center for New Americans

The Center for New Americans (CNA) is a community-based, non-profit adult education center providing the immigrant, refugee and migrant communities of  the Pioneer Valley with education and resources to learn English, become involved members of their communities and obtain tools necessary to maintain economic independence and stability. In response to student needs, CNA offers a comprehensive menu of services including ESOL classes, civics and citizenship education, volunteer tutoring support, basic computer skills training, family literacy activities, and counseling and referral services.

 

 

International Language Institute

 

The International Language Institute of Massachusetts (ILI), begun in 1984, is a Northampton-based, non-profit language school  providing comprehensive training in English and other languages. ILI is  accredited by the Accrediting Council for Continuing Education and Training and serves approximately 650 learners per year. The school's teaching philosophy  is learner-centered and participatory.

In Northampton, ILI provides free ESOL classes, with employment and computer literacy components. Instruction is supported by trained volunteer  tutors from the community. ILI also matches immigrant learners and native English speakers who are interested in practicing each other's native language. Learners also have access to ILI's  Self-Access Center, which houses  an Internet-connected computer lab, video and audio equipment, books and workbooks. ILI's free programs include an ESOL and pre-GED Distance Learning pilot program based in Springfield. The project is a collaboration with the Corporation for Public Management. ILI also offers workplace language and cultural awareness training on-site at area businesses and organizations, ESOL Teacher certificate courses (in collaboration with Vermont's School for International Training) and other teacher training programs, and a small international Intensive English program. It also provides the language program at Hampshire College in Amherst.

 

                        Family Literacy

 

Three Even Start programs (two brand new), one in Greenfield and one in Northampton and an older one in Orange/Athol serve or will serve approximately 60 parents and children ages 0-3 onsite in early childhood rooms or will place them in early childhood programs in the area. The Northampton site will be offering native language literacy classes at Casa Latina.

 

                        The Community Colleges

 

Holyoke Community College (HCC) offers ESOL Day Classes approximately 50 minutes each day, 5 days per week with approximately 5 levels of competency. Students are mostly traditional college-age adults (see class schedule in appendix).

Evening ESOL classes are three levels: Beginning, Intermediate and Advanced and meet 2X per week. About 10-16 in a class and ages ranging from 25 - 50. About 75% non-traditional students. The majority of these students are wanting to either keep a job or gain eligibility for advancement. These non-traditional students who tend to be  more engaged with their work, attend quite regularly.

HCC day school students are generally from Holyoke, Springfield, Chicopee, S. Hadley, Westfield. Evening students are from Westfield, W. Springfield, Chicopee, Ludlow, Granby, Belchertown,  Northampton, Hadley and Amherst.

Free programs are offered as a community service in Ludlow at the Ludlow Area Adult Learning Center through a grant from MassDOE. Students are employed, non-traditional with  ages 30-50. The curriculum in the community programs are more workforce based. For the traditional students, we establish during intake what their goals are and include information they need to succeed in college courses. There is participatory group work and peer assistance is available.

HCC has the largest GED testing center in Western Mass. area and has the capacity to work with community-based organizations. I sense that these community organizations are overwhelmed with their own students and their own concerns which makes it difficult to find the time to put together additional alliances or collaborations.

This spring semester (Jan 2003) HCC will be offering credit and non credit classes at Belchertown High School. There is a possibility that GED testing could also be offered at Belchertown High School, though there are no plans currently to do that this spring.  HCC also offers credit and non credit classes in Hampshire County at Smith College in Northampton. They do this in collaboration with Greenfield Community College. As a matter of fact, HCC and GCC are the only two Community Colleges in the commonwealth that collaborate in such a way: they pool their students in order to fill classes and, of course, they also share costs and resources. This is an example of a successful collaboration that brings educational benefits into Hampshire County which does not have it's own community college but is served jointly by GCC and HCC.

 

Greenfield Community College  (GCC) was the site of a transition to college program called Step Up that served graduates from the ABE and ESOL programs in both Franklin and Hampshire counties.  This program was cut in 2002 leaving a service gap in the community (see below).  Currently, GCC offers ESOL classes. They are not for free.

The Literacy Project in Greenfield has a history of linkages with GCC including a two-way web site linkage.  GCC refers all applicants who need pre-tests. A woman from GCC also offers classes at Lite Life and the Women's Resource Center is an essential connection for women students.  There is other support at GCC that is offered for new students.

 

Other Community Colleges - Springfield Technical Community College or Quinsigamond Community College in Worchester may offer services for adult students but we are looking into what they might be.

 

University of Massachusetts at Amherst offers an ESOL program, if students can afford tuition and fees.

 

Other ESOL and ABE Services in the Community

 

          Hampshire County

 

South Hadley Library has reading tutors.

 

Quabog Palmer Literacy Volunteers has tutoring

 

Sister James in Ludlow offers general and GED tutoring

 

First Baptist Church of Amherst has higher level ESOL classes on Wednesdays and

Fridays (9:30-12 noon).

 

The Jones Library in Amherst has an ESOL Tutoring Program

 

UMass Foreign Students Program occasionally offers a free series of classes for spouses of students.

 

Even Start Northampton -This program has not yet opened, however, there will be bi-lingual literacy classes offered in Spanish to parents and will be conducted at the Casa Latina offices in Florence.

                   Franklin County

The Brick House is a social service agency serving residents of Montague, shares occupancy with the Montague Adult Learning Center. The two programs collaborate on the M.I.N.D. (Montague Institute for New Directions) program, an alternative employment readiness program for female residents of Montague. M.I.N.D. addresses a variety of areas, including computer literacy, communication skills, career preparation, interviewing skills, etc. The Montague Adult Learning Center provides the computer literacy component of the program.

The Brick House Community Resource Center supports individual and community well-being in Montague through economic development, youth activities, education and advocacy. Since its founding in 1990, the Brick House has provided opportunities for over 2,500 community residents with programs of support, education, job training, employment resources, and community building. The Brick House has expanded its focus to address the longer-term community building strategies and is committed to providing opportunities for residents to gain skills in economic self-sufficiency, leadership, entrepreneurship and advocacy.

 

The Greenfield Library is a site for CNA ESOL classes (see appendix for class schedule).

 

The Greenfield Housing Corporation. Within several housing projects in Greenfield (Oak Terrace), there are computer classes, and other classes for adults and children.

The Carnegie Library-Turners Falls sponsors Family Literacy activities and a summer reading program for children with 350 participants.

Montague Social Services - Turners Falls runs a family center that has computers, a parent library, a children's play group and offers food vouchers.

Greenfield Even Start -This program is not yet opened.

The Correctional Facilities

(Also see appendix for class schedule-see Primary Data Section for specifics about their programs and the ESOL/ABE referral relationships.

Two correctional facilities are located in Franklin/Hampshire Planning Region. Both offer ABE, GED and Title One opportunities to inmates along with substance abuse programs, counseling, and treatment, as well as LifeSkills, anger management, and group support.  Hampshire County House of Correction also offers a volunteer run program to help with decision-making. Each county also has Community Corrections facilities that continue the programs listed above as inmates are released on probation or parole.

 

D. Existing Partnerships and Interagency Collaborations

 

            Referral and Information Coordination Efforts

There have been some recent initiatives taken up in our Franklin/Hampshire region attempting to create a more systematic compilation of available human service resources. Some are found in web sites on-line, some are on CD Discs, some are in "big red books" and some are on "little red disks". Some are for our learners and are on cards that one can hold in the palm of the hand or brochures left in bus stations, food pantries, survival centers and church foyers and drop-in centers (see assets for learners, below).

The most recent and ambitious referral and information resource in Hampshire County is called BATON ((Better Access to Organizational Networks).  BATON was instigated by Sen. Stan Rosenberg, after he realized the need for better coordination of social services in Hampshire County. He helped to develop a task force to look into this problem. His goal was to make it easier for people to access social services, and to provide individual case coordination for those who need it. Now, Valley Human Services and Ware Adult Education Center (one of the TLP sites) are participating in a prototype for the BATON Project. [2]  Presently, First Call for Help will be the hub of the case coordination efforts, and Valley Human Services in Ware and WAEC will refer those people who are qualified and in need (especially of DTA services) to the BATON phone number at First Call. The three key components of the BATON project are case coordination, interagency collaboration, and technology.

Another resource coordinating effort made specifically for families and youth is called SPIFFY (Strategic Planning for Family and Youth).  This is a project developed under the Hampshire Educational Collaborative to map all services for children and families both in school and in the community in Hampshire County.  Data is being collected from surveys and needs assessments both in the schools and the community. Among other uses, the information can be used for funding requests. An additional goal of SPIFFY is to identify gaps in services using the data that is gathered. This effort is supported by the Community Foundation and is being guided by a coalition and many of the school systems across the county are involved.

The Hampshire County Action Commission's First Call for Help's "Big Red Book" and Little Red Disc are both a hands-on and electronic directory of social service organizations in Hampshire County. Organized in alphabetical order, the listings contain descriptions of services offered, contact information, who is eligible to obtain services, how to approach the resource, if its handicapped accessible, what languages are spoken, and a description of the organization's service area.

 

Franklin County Resource Network -Coordinated by Sara Cummings - also the Director of Special Programs at the Franklin Community Action Corporation. This is a diverse service-oriented group, representing 60 social and human service agencies. They organize presentations and projects that are vital to the community such as Franklin County Women and Violence Project and a day-long Mental Health forum. There is a monthly newsletter and a quarterly agency spotlight that focuses in depth on a member agency or program.

 

COSA (Council of Social Agencies) in Hampshire County- A group of social service agencies who meet monthly to discuss service coordination and relevant issues in Hampshire County.  TLP, ILI and CNA send representatives to these meetings.

 

ABEAWest. As a result of extensive discussion among the members of ABEA West, the Collaborative Resource Development Working Group has been created just recently to explore the possibilities of coordinated fundraising efforts among ABE programs in western Massachusetts. A small group of interested parties met in the early part of 2003 and began a process of brainstorming potential funders as well as potential funding projects. The group, which is still very much in an exploratory phase, is open to all ABE providers in western Massachusetts.

 

Franklin County Youth Programs and the REB Youth Council: The FCAC Youth Program Coordinator and the REB Youth Council work together under a WIA contract and two adult education providers, one from TLP and one from ILI who serves on the board of the REB. Some grants have been written, but no formal connection has been made - yet.

 

The western and central parts of Franklin County are fortunate to have a number of youth-serving agencies that form a continuum of care from prevention, to support and intervention, to treatment and shelter.  FCAC Youth Programs is in the middle of this continuum and is tied closely into other levels through shared case management as well as community-wide advocacy and networking groups. 

 

FCAC is just now beginning to work with local leaders, including the Channing Bete Company, to bring Communities that Careâ to Franklin and North Quabbin.